Shipping policy
All products will be shipped within 1 - 3 business days.
We offer free standard shipping over $60 USD (excl. Puerto Rico), free express over $150 USD (US only, excl. Puerto Rico).
Shipping details:
- Standard shipping – delivered in 3–5 business days · $4.99 USD
- Express shipping – delivered in 2–3 business days · $12.99 USD
- 3-Day shipping (US) – delivered in 2–3 business days · from $19.99 USD
Puerto Rico (U.S. Territory):
- Standard shipping – $9.99 USD
- Express shipping – $24.99 USD
No delivery to military bases—use another address.
Our standard shipping carriers are automatically chosen from USPS, FedEx, or UPS. You will receive a tracking number as soon as your order ships from our warehouse so you can see what carrier will deliver your order.
Delivery Time = Processing Time + Shipping Time
For example, if you order a shirt, it will need 1-3 business days of processing time and 3-5 business days of shipping time (standard shipping). Therefore, you are expected to receive it in 4-8 business days.
Please note that transit times do not include weekends and holidays.
Delivery Time Exceeded
If your order is affected or delayed, please contact us at service@lavieso.com. We will follow up with the carrier promptly. Thank you for your understanding and continued support.
Order Cancellations
We can cancel or modify the order for you if you contact us within 2 hours of your purchase before the item enters production.
Orders cannot be canceled once the item has entered production or has been shipped out.
About Tax
All US domestic orders include applicable state taxes at checkout. For international orders (if applicable), customs fees or import duties may be charged by your local government, and customers are responsible for these charges.
If you have further questions/issues, please don’t hesitate to contact us:
Customer Service: service@lavieso.com